Skip to main content

Northern Ballet is a powerhouse for inventive dance, creating and touring narrative dance at various scales nationally and internationally. Bold and confident in our approach, we engage, involve and move our audiences. We reach a diverse range of people through passionate storytelling, a mastery of classical dance technique and an absolute commitment to our leading role as an international ambassador for world-class dance.

Whether based on tour, or at Northern Ballet HQ in Leeds, a career with us allows you to become part of an ambitious world-class arts organisation.

The Role

We are seeking a skilled IT Coordinator to join our team, where you’ll ensure the seamless operation of our IT systems and networks. Your work will underpin our ability to perform, inspire, and engage, both on stage and behind the scenes.

In this vital role, you’ll combine technical expertise with a flair for problem-solving and a commitment to exceptional end-user support. As an IT Coordinator, you’ll:

  • Maintain and enhance our IT infrastructure, ensuring all systems operate efficiently.
  • Provide hands-on support to colleagues, addressing IT challenges with speed and precision.
  • Work collaboratively across the organisation to support our ambitious artistic and operational goals.

This is your opportunity to bring your technical skills to a creative and dynamic environment where your work will make a meaningful difference every day.

  • Pay: £27,000 - £30,000 Per annum + Excellent Benefits
  • Hours: Full -time 35 Hours Per week
  • Contract: Permanent
  • Location: Leeds
  • Closing date for applications: Monday 24 February 2025 at 17.00pm
  • Interviews will take place in Leeds: WC 3 March 2025

What We're Looking For

Essential Criteria

  • Proven experience in an IT Coordinator or similar role.
  • Familiarity with network management and help desk support.
  • Strong knowledge of IT systems and applications.
  • Understanding of TCP/IP protocols and LAN/WAN configuration.
  • A problem-solver with the ability to troubleshoot and repair technical issues.
  • Excellent communication and interpersonal skills to build effective relationships across the organisation.
  • Great attention to detail, alongside strong organisational and coordination abilities.

Desirable Criteria

  • A BSc/BA in Information Technology or Computer Science or equivalent, or other relevant experience.
  • Certifications such as CompTIA Network+ or Security+ or equivalent are an advantage.

Job Description

Main Job Purpose

To maintain IT systems and networks while providing IT support within Quarry Hill and associated remote sites.

Main Administrative Duties and Responsibilities

  • Develop and enforce IT security procedures and policies.
  • Maintain and share knowledge of IT security and best practices.
  • Collaborate with senior management and external consultants to implement improvements in procedures and hardware.
  • Act as administrator for corporate software, ensuring timely renewal of licences.
  • Perform monitoring and reporting tasks to ensure the effective operation of services, addressing known errors using documented resolution methods.
  • Work towards achieving departmental targets.
  • Optimise IT functionality and efficiency to align with the organisation’s priorities.

Main Technical Duties and Responsibilities

  • Procure, install, and maintain IT hardware and software, ensuring that operating systems, software, and firmware are regularly updated.
  • Maintain a stock of IT equipment, ensuring readiness for installation.
  • Set up new users and provide training in the use of IT equipment.
  • Escalate IT support requests to higher-level support when necessary.
  • Conduct routine monitoring of IT equipment.
  • Contribute to IT service management records.
  • Perform networking tasks and maintenance, including server updates and switch configuration, adhering to agreed standards and procedures.
  • Support users by addressing IT issues face-to-face, by phone, email, or remote access software, while logging the issues and the steps taken to resolve them.
  • Communicate effectively with other services and visitors.
  • Occasionally undertake tasks requiring physical effort.

THIS JOB DESCRIPTION IS A GUIDE TO THE NATURE OF THE WORK REQUIRED OF THE ROLE. IT IS NEITHER WHOLLY COMPREHENSIVE NOR RESTRICTIVE AND FORMS PART OF THE CONTRACT OF EMPLOYMENT.

How to Apply

Please send an up-to-date CV and covering letter outlining your experience to recruitment@northernballet.com or if you would like to discuss the role further please contact David Fodden, our IT Manager, on 0113 220 8000.

Please also complete the Equal Opportunities Form.

Northern Ballet strives to understand, respect and champion diversity in all its forms and believes in embracing diversity within our workforce, repertoire and practices. Therefore, we support and encourage people from a variety of backgrounds and experiences to apply. As part of our commitment to the disability confident employer scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

If you require any adjustment during any stages of our recruitment process, please contact recruitment@northernballet.com and we will be in touch with you to make the necessary arrangements. Some examples of adjustments could include sending documentation in alternative formats such as large print, braille or audio. Adapting the environment for the interview or allowing additional time for you to answer questions.

Header image from Beauty & the Beast taken by Tristram Kenton.